CURRENT UNITED PROPANE GAS
WILL CALL CUSTOMERS
MAY USE THIS FORM TO REQUEST A REFILL.
We require a minimum of 7 business days’ notice. During peak winter season, when your usage is highest, and weather and road conditions are unpredictable, we highly recommend placing your order when your tank gauge is between 30-40%.
If your tank is less than 20% full, Do Not Use This Form
Contact our office by telephone to discuss your options.
ATTN WILL CALL CUSTOMERS
If you choose to be a Will Call customer, you are responsible for monitoring the amount of propane in the tank and calling us to have propane delivered. PLEASE FAMILIARIZE YOURSELF WITH OUR WILL-CALL POLICY.
It can take up to 10 business days for us to work a delivery into our schedule, so please let us know when the tank gets to about 30% full to avoid incurring additional fees.
If your tank is less than 10% and requires a Special Delivery during business hours, a $75 “Special Trip Charge” will be payable at the time of delivery. If it is possible to schedule a Same-Day delivery the fee will be $225. A Next-Day delivery (subject to availability) fee is $175.
If a delivery has to be scheduled after normal business hours, a $275 “After Hours Charge” will be assessed at the time of delivery.
Additionally, as required by regulation, if your tank is out of gas you must be home at the time of delivery for us to do a leak test on your system, and re-light any pilots. As a Will Call customer, an additional $150 fee will be charged for Out-Of-Gas service.
Will call terms and fees are subject to change without notice.
Request an Upgrade to Auto Route Delivery
To prevent out-of-gas situations and avoid possible extra fees,
we encourage all non-Route customers to consider upgrading
their account to automatic route delivery.
WILL CALL CUSTOMER
DELIVERY REQUEST FORM
~~ DO NOT USE THIS FORM FOR EMERGENCIES. ~~
** 5% is considered OUT OF GAS **
Please contact our office by telephone immediately.